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About the property
Popularity

Booking
7.7/10
104

Expedia
8.8/10
541
Main services
Internet access
Air conditioned
Spa
Accessible Room
Parking
Accessible Facilities
Outdoor heated pool
* Some services may carry an extra charge.
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Information about the area
El Poblado, Medellín, ColombiaEl Poblado is the 14th commune in the metropolitan area of the city of Medellín, Colombia.
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What’s nearby
- Casa Museo Pablo Escobar - 1.33 km
Getting around
- (EOH) Medellin, Olaya Herrera, CO - 2.72 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Soundproof rooms
- Family rooms
- Non-smoking throughout
- Designated smoking area
- Non-smoking rooms
- Facilities for disabled guests
- Lift
Safety & security
- Fire extinguishers
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
- CCTV outside property
Activities
- Back massage
- Fitness/spa locker rooms
- Live music/performance
- Facial treatments
- Spa facilities
- Sauna
- Fitness centre
- Foot massage
- Full body massage
- Spa/wellness packages
- Evening entertainment
- Hot tub/Jacuzzi
- Neck massage
- Body treatments
- Head massage
- Spa lounge/relaxation area
- Massage
- Spa and wellness centre
- Beauty Services
- Couples massage
- Hand massage
- Fitness
- Walking tours
Services
- Fax/photocopying
- 24-hour front desk
- Room service
- Ironing service
- Meeting/banquet facilities
- Luggage storage
- Dry cleaning
- Daily housekeeping
- Laundry
- Business centre
Safety features
- First aid kit available
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Kid-friendly buffet
- Wine/champagne
- Coffee house on site
- Special diet menus (on request)
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Use of cleaning chemicals that are effective against Coronavirus
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Garden
- Terrace
- Sun terrace
- Outdoor pool (all year)
Parking
- Parking garage
- Free parking
- Parking
- Private parking
- Accessible parking
- Parking on site
Accessibility
- Visual aids: Braille
- Higher level toilet
- Lower bathroom sink
- Wheelchair accessible
- Toilet with grab rails
Pool and wellness
- Pool with view
- Swimming Pool
- Swimming pool
- Heated pool
Reception services
- Invoice provided
Languages
- English
- Español
About the rooms
The accommodation has 189 rooms:
General
- Air conditioning
- Interconnected room(s) available
- Ironing facilities
- Trash cans
- Safety deposit box
- Fire extinguisher
- Carpeted
- Iron
- Soundproofing
- Key card access
- Smoke alarm
- Laptop safe
Services
- Wake up service/Alarm clock
- Executive lounge access
- Wake-up service
Room Amenities
- Socket near the bed
- Fold-up bed
- Non-feather pillow
- Adapter
- Hypoallergenic pillow
- Feather pillow
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Hairdryer
- Shampoo
- Shower cap
- Toilet
- Bath
- Bath or shower
- Toilet paper
- Bathrobe
- Slippers
- Shower
- Towels
- Walk-in shower
- Private bathroom
Media & Technology
- TV
- Telephone
- Radio
- Cable channels
- Flat-screen TV
- iPod dock
Physical distancing
- Single-room air conditioning for guest accommodation
Food & Drink
- Chocolate or cookies
- Tea/Coffee maker
- Minibar
- Bottle of water
- Wine or champagne
Cleanliness & disinfecting
- Hand sanitiser
Kitchen
- Coffee machine
- Refrigerator
- Wine glasses
View
- City view
- View
Living Area
- Sofa
- Seating Area
- Desk
Bedroom
- Dressing room
- Alarm clock
- Linen
- Cots
- Wardrobe or closet
Accessibility
- Roll-in shower
- Lowered sink
- Entire unit wheelchair accessible
- Accessible by lift
- Adapted bath
- Raised toilet
- Toilet with grab rails
- Upper floors accessible by elevator
Pool and wellness
- Pool with a view
- Pool towels
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 1 pool:
Location
OutdoorCost
FreeRestaurants
The Market
- Access for guests and visitors
- Reservation required
NAU
- Access for guests and visitors
- Reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Available in the roomsConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds available subject to availability at this property. Cots available subject to availability at this property.Important information
As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.
This tax is not automatically calculated in the total cost of the reservation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.