Xelena Hotel & Suites

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Xelena Hotel & Suites, Bar (on property)

About the property

A stay at Xelena Hotel & Suites places you in the heart of El Calafate, just a 4-minute walk from Bahía Redonda and within a 5-minute drive of Calafate Fishing. This luxury hotel is 0.9 mi (1.5 km) from Bahía Redonda Viewpoint and 1.1 mi (1.8 km) from Avenue del Libertador.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.Treat yourself to a stay in one of the 100 guestrooms, featuring heated floors and LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.Grab a bite to eat at the MORA, a restaurant where you can take in the ocean view, or stay in and take advantage of room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

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Popularity

8.2

Very good

General

2619

Tripadvisor 8/10

1517

Booking 8.4/10

699

Expedia 8.8/10

403

Main services

Multilingual staff

Transfer service

Spa treatments

Hotel safe

BBQ Facilities

Wheelchair-accessible

Shop

Indoor swimming pool

Computer station

Coffee

Business centre

Terrace

Restaurant

Game room

Luggage room

Garden

24-hour reception

Bar

TV lounge

Dry cleaning and laundry

Free Internet

Non-smoking establishment

Fireplace

Elevator

Meeting room

Newspapers

Billiards

Spa

Lifeguard

Sun loungers

Steam bath

Parking

Casino

Snacks

Pets not allowed

* Some services may carry an extra charge.

Information about the area

El Calafate, Argentina

El Calafate is a small and charming town lost in the immensity of the Patagonian steppe, it is the main doorway to the wonderful Glaciers Park, a beautiful landscape of icy waters, white-capped mountains and windswept heathlands, of awe-inspiring glaciers and silent moss-clad woods.Set down on the edge of a vast lake, the town is a touristic base for the Parque Nacional Los Glaciares. The town, surrounded by the beautiful Lago Argentino and snow-capped mountain scenery, is full of cute tourist shops and restaurants that line the main street. Perito Moreno Glacier, 80km away from the town, is a magnificent must-see. It is considered one of the world’s most stunning glaciers.El Calafate as a town might not have much to offer, but it is the gateway to a magical enchanting spectacle which you just can't stop admiring.

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What’s nearby

Argentino Lake - 2.06 km
Glaciarium Museo del Hielo Patagónico - 5.07 km

Getting around

el calafate, el calafate bus station, ar - 4.23 km
(FTE) El Calafate, El Calafate, AR - 18.83 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Allergy-free room
Family rooms
Heating
Non-smoking throughout
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Back massage
Billiards
Facial treatments
Body wrap
Spa facilities
Golf course (within 3 km)
Fitness centre
Games room
Full body massage
Body scrub
Hot tub/Jacuzzi
Head massage
Spa lounge/relaxation area
Indoor pool
Beauty Services
Hand massage
Indoor pool (all year)
Foot massage
Public Bath
Spa/wellness packages
Neck massage
Body treatments
Massage
Spa and wellness centre
Fitness

Services

Room service
Express check-in/check-out
Ironing service
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Tour desk
Packed lunches
Shuttle service (free)
Daily housekeeping
Shared lounge/TV area
Fax/photocopying
24-hour front desk
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Wine/champagne
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Sun terrace
Outdoor furniture

Parking

Free parking
Parking
Private parking
Street parking
Parking on site

Pool and wellness

Pool with view
Swimming Pool
Swimming pool
Sun loungers or beach chairs
Heated pool

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles

Languages

English
Español

About the rooms

The accommodation has 88 rooms:

Bedroom

Cots
Wardrobe or closet
Extra long beds (> 2 metres)

General

Air conditioning
Interconnected room(s) available
Safety deposit box
Hardwood or parquet floors
Lockers
Heating
Private entrance
Key card access
Smoke alarm
Laptop safe

Accessibility

Accessible by lift
Entire unit located on ground floor
Upper floors accessible by elevator

Services

Wake-up service

Room Amenities

Socket near the bed
Non-feather pillow
Adapter
Hypoallergenic pillow

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Toilet paper
Additional toilet
Bathrobe
Shower
Towels
Private bathroom
Spa bath
Bidet
Additional bathroom
Toothbrush

Media & Technology

TV
Telephone
Cable channels
Flat-screen TV

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Tea/Coffee maker
Minibar

Kitchen

Coffee machine
Cleaning products
Dining table

Outdoors

Balcony

View

City view
Lake view
View

Living Area

Sofa
Seating Area
Dining area
Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Indoor

Access

Adults only

Restaurants

Mora

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 11:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

This accommodation is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports (CUIT: 30709626007) Please note that for New year's eve the dinner is included in the rate. Access to the spa/wellness centre is for exclusive use of the guests staying at the hotel. Once the check-out was made it is not possible to use the spa facility.In the event of an early departure, the property will charge you the full amount for your stay. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Refundable damage deposit

A damage deposit of US$300.00 will be required and will be fully refunded after the stay, once it has been verified that there are no damages to the accommodation.